Shipping policy

Dispatch Time: We strive to process and dispatch all orders within 1-2 business days of receiving the order. However, please note that due to the high demand for our products, there may be occasional delays in processing and shipping your order.

Delivery Time: Once your order has been dispatched, you can expect delivery within 6-10 business days. This delivery timeframe applies to all shipments.

Disclaimer: Please note that delivery times may vary due to factors beyond our control, such as inclement weather, carrier delays, or unforeseen circumstances. While we make every effort to meet our standard delivery timeframes, we cannot guarantee that your package will arrive within the 6-10 business day window. In the event of a delay, we will make our best efforts to keep you informed of the status of your order.

If you have any questions or concerns about your order or the status of your shipment, please don't hesitate to contact our customer service team at contact@hautessence.com. We are here to assist you and ensure that you have a positive shopping experience with us.